Privacy Policy

PRIVACY POLICY
Last Updated: September 20, 2026
OSG BioLabs respects your privacy. This Privacy Policy explains what information may be collected when you visit OSGBioLabs.com, contact us, submit an inquiry or order request, and how that information may be used and protected.
By using this website, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE MAY COLLECT
Depending on how you use the website, we may collect information you voluntarily provide, including:
Name
Email address
Telephone number, if provided
Shipping or mailing information provided in connection with an order request
Products or research compounds you ask about
Order-request information
Messages, questions, or other information you send to OSG BioLabs
We may also receive technical information automatically when you visit the website, such as browser type, device information, IP address, general location information, pages visited, referring pages, and website activity.
HOW WE USE INFORMATION
Information may be used to:
Respond to questions and inquiries
Process or respond to product-availability and order requests
Communicate about an inquiry or order
Provide customer support
Operate, maintain, and improve the website
Understand how visitors use the website
Detect fraud, misuse, or security problems
Maintain business and transaction records
Comply with applicable legal requirements
OSG BioLabs does not sell personal information for monetary compensation.
AGE AND RESEARCH-USE CONFIRMATION
OSG BioLabs may require visitors to confirm that they are at least 21 years of age before accessing certain portions of the website or submitting an order request.
Visitors may also be asked to acknowledge that OSG BioLabs products and website information are intended solely for lawful research purposes and that products are not intended for human or animal consumption.
The website may use a cookie or similar technology to remember that an age or research-use acknowledgement has been completed. OSG BioLabs does not require a visitor to provide a date of birth solely to complete a basic 21+ confirmation unless additional verification becomes necessary.
COOKIES AND ANALYTICS
OSGBioLabs.com is hosted using Wix and may use cookies and similar technologies that are necessary for website operation, security, preferences, analytics, and other website functions.
Some cookies are essential for the website to operate. Other cookies, including certain analytics or marketing cookies, may require visitor consent depending on applicable law and website configuration.
OSG BioLabs may use Wix Analytics and may use other analytics or website tools to better understand website traffic and how visitors interact with the site.
Visitors may be provided with cookie settings that allow them to accept, reject, or manage non-essential cookies.
WIX AND OTHER SERVICE PROVIDERS
OSG BioLabs uses third-party companies and services to operate portions of the website and business.
These may include:
Wix for website hosting, forms, security, analytics, and website functionality
Email and communication providers
Shipping or delivery providers
Payment providers, if third-party payment services are offered
Analytics and website-performance services
Other technology or business-service providers
These providers may process information only as necessary to provide their services or as otherwise permitted by their own terms and privacy policies.
Third-party websites, social-media platforms, payment services, or applications linked from OSGBioLabs.com have their own privacy practices. OSG BioLabs does not control those independent privacy policies.
CONTACT AND ORDER REQUESTS
If you contact OSG BioLabs regarding product availability or submit an order request, we may retain the information necessary to respond to the request, communicate with you, maintain appropriate records, and complete any resulting transaction.
Submitting an inquiry or order request does not by itself guarantee acceptance or availability of any product.
PAYMENT INFORMATION
If OSG BioLabs uses an outside payment provider, payment information may be submitted directly to that provider rather than stored by OSG BioLabs.
The collection and processing of information by an outside payment service is governed by that provider's own privacy policy and terms.
OSG BioLabs should not be sent credit-card numbers, banking passwords, or other sensitive financial credentials through ordinary email or website contact forms.
SOCIAL MEDIA AND EXTERNAL LINKS
The website may contain links to OSG BioLabs social-media profiles or other third-party websites.
When you leave OSGBioLabs.com and interact with another platform, that platform's privacy policy applies to information collected through its service.
DATA RETENTION
OSG BioLabs retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining transaction or business records, resolving disputes, preventing fraud, and satisfying legal or accounting obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
DATA SECURITY
OSG BioLabs uses reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
YOUR PRIVACY CHOICES
Depending on where you live, you may have rights regarding your personal information, which may include requesting access, correction, deletion, or information about how your data is used.
You may also be able to manage non-essential cookies through the website's cookie settings.
To submit a privacy request, contact:
osgbiolabs@gmail.com
We may need to verify your identity before completing certain requests.
CHILDREN AND MINORS
OSG BioLabs is not intended for individuals under the age of 21.
We do not knowingly seek to collect personal information from individuals under 21 through product inquiries or order requests.
If we learn that information has been submitted by someone who does not meet the site's age requirements, we may delete that information where appropriate.
CHANGES TO THIS POLICY
OSG BioLabs may update this Privacy Policy as the website, business practices, or legal requirements change.
The updated policy will be posted on this page with a revised “Last Updated” date.
CONTACT US
Questions about this Privacy Policy or OSG BioLabs privacy practices may be sent to:
OSG BioLabs
osgbiolabs@gmail.com